Strategic Human Resource Management in Five Leading Firms
نویسندگان
چکیده
1. The foundation of a value-added HR function is a business strategy that relies on people as a source of competitive advantage and a management culture that embraces that belief; 2. A value-added HR function will be characterized by operational excellence, a focus on client service for individual employees and managers, and delivery of these services at the lowest possible cost; and 3. A value-added HR function requires HR managers that understand the human capital implications of business problems and can access or modify the HR system to solve those problems. © 1999 John Wiley & Sons, Inc.
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